Tamil Nadu Electricity Board [TNEB] Customer Care

Hi Sir/Madam,
I am residing New#11 Old #6 ThiruvalluvarPuram 1st street Choolaimedhu
Chennai -94
We are facing frequent power cuts for this particual area (The particular phase
and Line).This has been brought to the notice of the concerned departments
for the necessary action several times.As we are tenant the concerned department people are asking the owner of house to give complaint.
Even when we approach for the complaint the response is harsh.The concernd
Engineer who is responsible for the area never lifts the call or never responds
for the problem.
I kindly request you take necessary action for the frequency power failure
The reason they are telling is over load why don't they take intiative to split the loads on other.The other line never occurs a power failure, becuase one of the local politician is there

I kindly request to provide the solution for the problem and suggest the necessary ationtaken from Power services.

i am using the online bill payment from tamilnadu electricity board. but a few months the website is not working properly & not able to pay the amount. Minimum it will take 1 hour for pay the amount. if any body try www.tneb.in website server not found (i[censored]sing internet explore or problem loading page i[censored]sing firefox) In this connection i contact the e.b.office but i got the lame execuse and irresponsible replies. They simply told i could be contact concerned area Assistant Engineer. I can not understand how the Assistant Engineer is involved in this server problem. can any body explain? I request T.N.E.B. should take necessary steps to solve the server problem.

I have been living in Jeeva nagar at Madurai for 15 years. From beginning we did not face any problem to dealing with EB office for the issue of getting new connection; name transfer and service surrender etc.

But now three to four years, we are getting big gap in-between EB to Jeeva nagar Public. How it means, Mr.Ganesan is working as Assistant Engineer in Jeeva nagar area and he is working with his own fashion and treating the public as like fools. If we are going to approach for any service, he is taking advantages and he is not doing anything but we need to go and come to his office as regular duty. Like this activities are happening for long period without any result .finally, he is starts his demand as like bribe, which is very huge amount .suppose nobody can think we are going to give like this amount. If we fail to provide that huge amount he is rejecting that application until his demand accepted.

I would like to provide more information about him.

Public visiting hour is 09: 00 AM to 11 AM .During that time mostly, he is doing his personal work, personal talks with others and unavailability.
He is not allowing the public as friendly manner .everybody need to wait for at least 30 to 60 Minutes in Queue except his familiar person.

His demanding amount (bribe) is too high.
He is not giving respect to visitors.
His reply is one word. Mostly No, Impossible until his demand declared.
His thinking is No body can do touch (his superior) others are hopeless.

Really, we don’t like to create complaint against this officer, but he is not changing his attitude and approach with others. For that purpose only, we are get force to complaint about him.

Respected sir,
Since last few bills I am receiving very high electricity bill from Electricity Board.Actually we are using 4 fans, 04 Tube lights,(we have been not use tube lights morning time-we use tube lights 5 hours only) 1 refrigrator, 1 television,Aircondition is there but we use very minimum inspite of being very minimum use we got the Electic bills are coming wery high . which is very much high than what it should be.
I have a doubt in my mind that r Electric Metre is not working properly . we are unable to check what exactly happening .
So request you to kindly look into it & resolve it as soon as possible

Hello,

This is to inform you that we are residing at new no .15 old no 13 mosque street. aminjikarai chennai - 29.We facing frequent powershut down without any proper notice at night time . when we called through phone number[protected] & 26414398 there is no proper response they turning back to rectify it only next day and there is no contact number of AE available the given contact mobile number of Asst engineer says only CUG person can reachable the number is [protected] . Do take necessary action

I am running a dtp shop in keelkattalai. I used iob netbanking facility and pay the eb bills through online. today 6.7.2010 i pay rs.120/- and rs.1590/-. totally Rs.1710/- is debited my account. but the eb receipt is not generated. so i ask iob regarding this matter they told they were not responsible. then i contact eb they also said the same answer. In this regard the following is the phone numbers which was called by me
1. 28889350
2.28516362
3.28521300
4.22476147
5.[protected]
6.[protected]
7.28584894
8.22475326
while i ask madipakkam eb they simply told contact KK Nagar eb office. i am in keelkattalai.

please help me. whom do you i contact Mr.Arcot veerasamy or NLC chairman

Banu & Guna EnclaveMeigai Vinayagar koil streetVadapalaniChennai 600026.

Dear Sir/Madam,

Sub: - Frequent failure of power supply during night time.

We have been living in the above apartments for the past 7years and found that the electricity department was responsible enough to solve the issue that our apartment was facing. The Irregular power supply / low voltage & No power from midnight. This is been a regular scenario.

Though we complained many times the solution has been temporary. Moreover the response to the complaint was very bad. They do not respond to our calls,

.Almost last 2 months we do not have power supply for one phase permanently. out of 3 phases only 2 phases we have power supply that too very erratic.

We do not get any proper response from the EB department .We feel the regular problems we face are due to the joint cable. They should replace the cable to the entire stretch instead of putting patches everywhere. We have been troubled enough because of power failure during school exam time but still it has not been sorted out .Its very difficult in this hot summer.

when many other houses in the same street having power supply un interrupted , our Apartment suffers a lot.

I’m writing this complaint on behalf of the Association ,as 13 families in the apartment are suffering..

Please consider this and do the needful

Hi
I raised the follg complaint against Inaccurate billing to TNEB and have not recd any response till now.
Please do the needful.


Complaint Code TNEB_9547 - Service Number[protected] - Addressed To SE/CHENNAI/SOUTH

Dear Sir/ Madam This is to write to you regarding our bill generated for the month of June 2010. Please be informed that there was only one family member staying at our house from Mid April to May end. He will be going to office and returning at Night. On weekends, he was out of station. Its difficult for us to find such a huge difference in the reading. We have never been charged like this before even when our entire family was at home. Kindly look into this at the earliest.

Regards
Deebu
[protected]

Respected sir,

We are people residing in Iyyappanthangal, Dhanalakshmi Nagar, We are extremely fed up with the frequent power failure & the very low voltage power supply in our area due to which most essential household appliances are not working …..

We have complained several times even directly to the A.E, but there is no response. I heard from the TNEB officials a transformer was sanctioned in our area ….., but still there is no sign of it…….when will we get a normal current supply?????????

THANKING YOU,

S.Saravanan