Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

Dear sir/madam,
We have requested tneb so karungalakudi officers to replace damaged electric pole which is center of our village. As usual our officials simply taken the request letter but not taking any single step to resolve the issue. We think the officials will come to that premises only if people die from pole accident. We don’t why they are being like this. We hope the necessary steps will taken for the same and prevent us from artificial death.

Place: k. Kovilpatty
Kambur post
Melur taluk
Karungalakudi via
Madurai district
Pin: 625101
Contact: [protected]

There was a power failure in my house alone one month ago. Eb people came and made a temporary connection using cable drawing current from another line in a nearby house. They have not rectified the problem and the cable is lying outside posing danger to public and children. Kindly rectify the problem.
Service no.[protected]
No.15/16a, sivasailam street, t. Nagar
P. Elumalai

Dear sirs,

The concrete electric post at south street, karankadu, paraseri distribution unit, thuckalay e b sub division, kanyakumari district, with numbers 28/5/2, 10/74/, 8m/civil/tky/tneb/190/310398, 03/99/04/4, f ii/61, was badly damaged during the ockhi cyclone on 30.11.2017. The concrete electric post was broken on top, having cracks over the body, some parts withered and is waving. Four houses are at present getting electric connection through the post. The post is lying on a public path way and near a public water distribution outlet. The place where the post stands is surrounded by households also.

On 08.12.2017 some staff came and told they are going to replace the damaged electric concrete post with new one. However after some time they left without doing any work. On 09.12.2017, again some staff came but did not attend this work. When asked, two e b officials, executive engineer and an ad who were on the spot told that the particular electric post is in their list to be replaced, new electric post is also brought near the location, however they are not changing the post now, because they are under pressure to give electric connection to day (09.12.2017) itself and they do not have sufficient time for replacing the electric post and also that the concrete electric post is situated in a narrow lane. They further told that the particular electric post will not fall for about another three months and will be replaced by local t n e b staff. Other damaged post on the line was replaced and the fallen electric wires were fixed by them.

However the street light line was dismantled up to post number 10/75 and was not fixed on the posts.

We are without electricity from 29.11.2017 night to till now 10.12.2017 10.55 p m.

Please arrange to replace the damaged concrete electric post referred to above with a new electric post to prevent any loss or mishappenings; please restore the street light connections and please give electricity to our houses.

Yours faithfully

G pragasam

I am residing at no.109. Salai street, kancheepuram. I am having electricity service connections in my premises bearing service connection no.[protected]. Iam always paid the electricity bill through online from the date of inception itself. Now more than one year in our town, in online account summary and others have not been functioning, but in rural and other area it has been functioning.in this connections asked concerned asst enginner, he replied and accepted that in town it has been not functioning and further inform me that i will approach you for further relief. Hence i lodged this complaint for taking necessary action. Because of the not working the account summary i could not be in position to seen the earlier details, and also could not found the mistake committed by the reading assessor. Hence i expect from you to rectify the defect in a speedy manner.

After the cyclone (Okchi) we are get current after ten days that no problem i am under stand the situation.. But now after one day our area the two phases are low voltage due to ht fuse failure condition i am inform to (Palliyadi eb office) eb person, je, and the land line no also. Till the complaint not rectified. First they are telling, ok we should rectify the complaint, now they are not attending the phone. Totally no responding, today...

Sir,

For the past ten days there has been power failure in our area chekkaravilai in mondaikadu, kanyakumari district due to cyclone ochki. Though power failure has been resolved in most of our neighbouring areas only our area didn't get back the power supply. I made calls to the eb department and they asked me to register a complaint through online. Kindly look after this issue and do the needful as soon as possible.

Consumer no.[protected]
S. Mahaveer
[protected]
I had submitted surrenderletter of old meter also given application for temporary connection for the construction at my address. Tneb delayed to replace meter. They have charged excess though my usage is average rs4000 bimonthly. On request to reverse i was forced to pay to avoid disconnection.
Pls help
.

The previous tenant has created online payment login and didn't share the details while leaving the house. Now i am not able to pay online as it is still pointing to the old tenant email id for username and password reactivation.

It is very difficult since we do not have the login details for online payment.
Kindly look into this and resolve it.

Emailid: [protected]@gmail.com

Thank you in advance.

Dear sir,

I have found that twice in a week night/day time there is no current and no response from any of the eb person. This is only happening in our area (Selaivayal_bhadharagiri nagar). I am with my family and my baby is not at all sleeping because we dont know when they are cutting the eb. Twice in a week it happening that also 8 to 10 hours.

Consumer no[protected]. We had submitted a letter stating house locked to ae of madhavaram. Subsequent to that we found that meter was not working and the ae approved change of meter after our written request. Only from nov-17 house is occupied but they have updated card with exorbitant amount. How can they charge when house was locked. Request correction. Staff are very rude when approached with complaint

Hello,
Due to cyclone ockhi, the area faced a lot of destruction and it took them around 5 days to turn the power on. Now only for our house there is no power for the last three days. Some cable seems to be cut at the post. Our house owner called the line man for the last 3 days. He is keep on telling like i will come, but no one turned. I don't know why he is not turning up. His name is xavier. We are not without power for 5+3=8 days. No water supply, cant do anything, living in dark. What is this, such a poor response. Because of such a person the entire tneb gets black remarks. If he is not willing, it should have been informed, so we will take another step. When power connection is given it is his duty to check whether all houses under the service got the power back or not. Even when informed, nothing happened. Is this the way to respond? Poor service. Today house owner is going to complaint against this matter with je. Lets see what will happen. Please do something on this.
Thanks in advance...

Sir,
This is to inform you that our district kanyakumari is affected by ockhi cyclone on nov 30. Til now there is no power in certain areas (Azhagiamandapam, thiruvithancode etc). Why this much of delay sir? We're so much affected because of power failure in our areas.in our area lot of posts were damaged because of d gusty winds. But til now no work is going on here. Noone is ready to curb the menace in our area. For the past six days, because of power failure we're facing insufficient drinking water, no fud even in shops also, no lights. There was no rain for five days. Then why this much of delay in work sir? I kindly request you to curb this menace as early as possible in azhagiamandapam and thiruvithancode.

Today morning there was a metro water digging happened in front of our apartment. We informed them to be careful, coz of the underground electric line connected to our apartment. Asusual they were very careless. We paid eb for there fault. It cost as 3000 something. We wont pay next month eb bill. Unless we r refunded from metro water. If eb comes to pull of the fuse. We vil take severe action against them. We are so angry with them for there carelessness..

From chromepet.

Dear sir,
On24th november2017i have made tneb payment through icici bank and got debited of rs.2506, but in tneb webite it shows transaction got failed. Kindly find the payment details — transaction number generated is — [protected]. Kindly provide solution and do the needful.

Service number:[protected]

With regrads
Harihara ramasubramanian

Dear officer,

Electric post on road since 3 years... Recendly people went to lot accident during night time. So i request you to kindly take action to replace this post to another side...

Electric post locations
Melathiruppalakkudi
Mannargudi taluk
Thiruvarur dt
Pin-614028
Undervullikottai electric board

Regards
Pbraj
Mainroad
Mekathiruppalakkudi

Dear sir,

This is to bring to your kind notice that the pillar located outside out house is of loose connection, due this loose connection some time we get only two phase, hence kindly take action in tightening the nut and bolts connecting the three phase cable in the pillar to get uninterpreted power supply to our house.
Address: 144/87 jani jan khan road, royapettah, chennai -600014.

Sir this is Sherin from Marthandam KK dist. Because of the cyclone there is no current in our place for the past two days. As of today there is no rain. They didn't start a single work today. And some are saying it will take one week for the current to come. It's hard to be without current. Because we don't have water. There is no shop. No lights at home. Kindly take further steps regarding this. Thank you.

I reside in valasaravakkam, sri lakshmi nagar, only my house didn't have electricity at times.
I had made a complaint already at early morning, and have been calling repeatedly all day long till night. They are responding that they'll send someone soon from morning. So i waited and went to office directly and requested to come so they sent someone. And he had repaired and the power was back but after an hour again the same problem. I request someone to take immediate action on this. I'm tired of complaining again and again.

Frequent power cuts in achuthan nagar 4th street, ekkatuthangal. We are suffering from full night power cuts during rains. If called to eb, they simply says it got tripped and power will come now, but for the whole night power will not come. This residential area has so many houses with small kids and babies family. Not all are having inverters. Due to mosquito biting we are afraid of dangerous deceases. So please take immediate action and protect us. Tq

Dear sir

I am a retired senior executive from cental govt. Presnetly residing at 28,. Ramapadayachi street, agaram, parangipettai, 608502.
The substation at b-mutlur was constructed by tneb in my property without my knowledge and compensation. They have not paid the compensation till date and at no communication from them.
The details are
Manjakuzhi village, rs no 77/2.0.45 acres.
When i contacted them there is no response.in fact they are diverting me to some other dept.
In fine concernd dept has to provide me alternate land or compenstion as per the present guide line values.
R. Ananthakrishn