Tamil Nadu Electricity Board [TNEB] Customer Care
Tamil Nadu Generation And Distribution Corp. Ltd.
Customer satisfaction rating: 1%
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1853
COMPLAINTS

Tamil Nadu Electricity Board [TNEB] Customer Care

Tamil Nadu Generation And Distribution Corp. Ltd.

Webpage:
Address
NPKRR Maaligai, 800 Anna Salai
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1646
down
758

Customer satisfaction rating
1%
Complaints
1853
Pending
0
Resolved
18
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Tamil Nadu Electricity Board [TNEB] related photos (203)

Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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TNEB, Poompuhar Nagar, Chennai - 600099 — Low Voltage and frequent Power Cuts

 Sivakumar.R.S
Dear ICC.in,
I am residing at Valmeeki Street, Thanigai Nagar, kolathur, chennai-600099. In my area during the past 4 summers there is a severe low voltage trouble and frequent power cuts are happening. During this hot season there is always about 160v to 175v only supplied so that the fans in my house are revolving very slow and we all are suffering in a worst sultriness. Despite of repeated complaints for a required action to resolve this trouble no one in TNEB Poombhuhar Nagar are taking care and neither taken any step for supplying proper interrupted power supply with correct voltage....
Complaint comments  Read comments 

Tamilnadu Electricity Board — Improper service support

 Gokulram.S
Dear Sir,

My self S.Gokulram S/O K.Sachithanandam Address:No 1/813 Deivayanai Nagar, 2nd link Street, Kartikeyapuram, Madipakkam Chennai 600 091

SCNO:[protected]

For the past 2 months I am facing problem with my EB line and I haven't found any responds from the madipakkam EB office, the problem I am facing are listed
1. Low voltage
2. Repeatedly power cut only my line.
3. No proper response in the EB office.
4. No one ready to attend the call after 8.30 pm in EB office Ph:[protected]
5. Many time call is...
Complaint comments  Read comments [13]

TNEB — Wrong Billing

 Khaja Moyenudeen
My connection number:[protected].
The staff do not take the reading properly and sending aprrox bills. Even we pay regularly.. they do not adjust the payment.

Instead they put random charges. I need to know what is the exact problem and how to correct
regards
Moyenudeen...
Complaint comments  Read comments [1]

TNEB — Frequent Power Cuts in Pammal Chennai Area

 Rizwan N
about 70 to 80 Resisdence with close to 400 people, who are paying their bills in time are facing huge challenge to live here in 8th Cross Street, 4th Main Road, Anna Nagar, Pammal Chennai 75 as Power cuts is a frequent breath taker. Most of the time power shuts down in the late/mid night. And to add to the agony, EB complaint cell herein Pammal keeps the phone purposely busy so that they dont get disturbed, As I write this compalint, already 3 hours had passed by with out power and now it is 440am. No one attents the call or the complaint line would be kepy purposely busy. When poeple of this localty...
Complaint comments  Read comments [11]

TNEB — Power Fluctuation and low voltage

 K MUNI SEKHAR
Hai,

We are residing at No 30A, karumari Nagar, Madanandapuram, Porur, Chennai 116. In our area we are getting low voltage and power fluctuation last 15 days. It is causing huge damage of electrical & electronics equipments. Request you to do the needfull...
Complaint comments  Read comments [2]

TNEB — Money for everything .

 krishnamoorthy
this shares the bribery up front . how INDIA will be a developed country if such things happen ....
Complaint comments  Read comments [1]

TNEB — Reading Not taken for long

 Suresh
I am residing in Puzhuthivakkam Municipality. My home comes under the Madipakkam TNEB control. When They have seperated the Puzhuthivakkam Connections from Madipakkam area my service number changed. But my area still retained under Madipakkam Service Area.

1. First of all they come to my area for reading as they wish, they have taken reading for my house only three times in last one year.
2. Even If they take the reading for my house, since my connection number belongs to a different service area they don't enter the reading.
3. When ever I go for the payment,...
Complaint comments  Read comments [1]

TNEB Compalints — frequent voltage fluctuation and power cut

 Meenakshi Chander
We have frequent voltage fluctuation in Annanagar Y block, 5th street.
Regular fluctuation after 9.30 p.m for the last one week.
Daily I am calling up the respective AE of this area to rectify it.
He promises that problem will not persist from the next day but in vain.
I am scared let my household electrical things may damage. Kindly take some stern action against this negligence....
Complaint comments  Read comments 

TNEB — INSISTING TO APPLY FOR TARIFF CHANGE

 L.KARUPPIAH
Hi,
I am an NRI owning a home in my native place called Kottaiyur in Tamilnadu. It was constructed 8 years back and recently I decided to renovate the same to improve the elevation. Even after partial hacking the house is fit for living and my cousin continues to live there.

Note, I am not doing demolition of old house and constructing a new house.

It is a two story house having two electrical supply connections for lighting and other single phase electrical appliances like fridge, TV, washing mc, pump etc.


During this civil modification...
Complaint comments  Read comments 

TNEB — Short circuit and fire of underground cable

 Manikripa
I stay in Bakthavatsalam colony, vadapalani, chennai 26. There is a Electricity box (cable termination box) in front of our gate and there are big black live cables lying around the box like a cobweb. There are frequent short circuits of the underground cable just in front of our house. This happens with a loud cracker like noise and a big fire. Yesterday, all of a sudden we heard a noise and there was a big fire in front of our house. all the while kids were playing near the gate, thank god this happend a little later. Immediately the power went off. when the TNEB persons came for the repair, we...
Complaint comments  Read comments [2]

TNEB — LOW VOLTAGE POWER SUPPLY.

 S.Vincent
Respected sir,

We people who are living in choolaimedu, abdullah street are extremely fed up with the very low voltage power supply in our area. We have complained several times even directly to the A.E, but there is no response. Actually a transformer was sanctioned in our area about six months ago, but still there is no sign of it. The higher officials in TNEB have collected bribe fro the mansion owners in abdullah street and hence are not caring about our problem. The transformer was sanctioned to be built near the mansion, but the mansion owners somehow bribed the TNEB officials,...
Complaint comments  Read comments [13]

Tamilnadu Electricity Board — frequent Power Cut-no proper decision

 vinitha
In Mootakaranchavadi, near PTC quarters & Thoraipakkam there is frequen powercut in the night. During 10 & +12 exams also there is the same problem. Now it is summer. How people can live without power supply especially in nights. I have registered a complaint to the CM seperate cell. I want to know why the concern people are not repairing permanently . There are just repairing only for the suitation. This is wrong . Why there are lazy to solve the problem Permanently. This is their duty . why they are implementing their duty properly. I want to know that when this problem will be solved....
Complaint comments  Read comments [11]

TNEB — Online Payment

 Rajesh S
i'm rajesh; paid my EB bill online once; it is completed smoothly... for the next bill i'm not able to select the icici net banking?!

Tell me if you know something regarding this issue......
Complaint comments  Read comments [84]

TNEB Chitlapakkam Branch — Not Rectified _ Complaint Number- TNEB 693 and TNEB 692

 sswamys
Dear Sir,

I have launched two complaints online as in our area we have serious low voltage problem.

no response received till now and kindly look into it please and mentally we are upset.

Low voltage problem is very bad during peak hours 9PM to 11:30pm in the night.

We are unable to use even tube lights during that time - voltage is less than 200 volts.

complaint numbers: TNEB_693 and TNEB_692

Complete Buddar Street, Part of Gandi street, Kulothungan street and Kulothungan cross street these problem of...
Complaint comments  Read comments [1]

TNEB — procedure for reconnection after 2yrs

 geetha
Hi,

Due to personal reasons, I was unable to pay my electricity charges for 2yrs (the house was locked too for 2yrs). As per procedure, my connection was disconnected. Now, I'm want my connection back. When we went to submit the appl for reconnection, they said that we need to pay a sum of Rs.35000/- as they can't give us the connection back, and only new connection can be given. How far is this true ? Has anybody gone thru this process ?? Kindly explain.

Thank you
geetha...
Complaint comments  Read comments [2]

TNEB — PAYMENT DEBITED TWICE FROM MY ACCOUNT BUT NO REFUND

 syed tajudeen
I am from maraimalainagar, I have paid my EB bill through online using AXIS bank netbanking on 01-november-2008. There was problem in e- receipt genearation.I have made payment once again. then the amount(Rs.1822) has been debited twice from my account . Still i didn't get refund of amount 1822...
Complaint comments  Read comments [16]

TNEB — excess payments

 pawan kumar kejriwal
sir
i apply for new connection at the time of deposit new rule has arrived as per new rule consumer has to bear all the expenses for poll, line, meter. as per rule i have paid as per sanction but after a month they have again the tneb applied the same rule as it was earlier it this rule consumer need not to pay the amount for poll, line. and meter please advice us what to do i have given writen complaint s to get refund but the dont care for may case...
Complaint comments  Read comments [1]

TNEB — New way of looting people.

 Light Raja
The Tamilnadu Electricity Board has found a new method of looting people.The power factor way.If your consumption is below the quota they fine you miserably.It means that if you do not use the quantity of power supplied you will be fines.On the other hand the electricity board is cutting power for 8 hours everyday.How is one supposed to utilise full power if they are not supplied with it.I request people not to come to Tamilnadu and start any industry .You will be looted.The people of the board are thugs and most of them ask for bribes upto Rs.50000/- wonly aaa...
Complaint comments  Read comments [1]

Tamilnadu Electricity Board — Irresponsibility of Cash Collection officials

 Balamurugan Muthukrishnan
During Jul'08, I had been to the E.B office of Chitlappakkam, Chennai -64 to make the payment of the current month's electricity bill. When I went there, the officials said that the Meter Readings were not updated in their Databases. Hence, they asked me to handover the EB Reading Card and the Money (INR 472) so that they can credit into my account as the last date of payment was nearing. I did the same and I approached the EB office ore than thrice to collect my EB Reading Card. But, the person to whom I had handed over the Card and the Money wasn't there all the time. So, collected...
Complaint comments  Read comments [3]

TNEB — EB BILL NOT UPDATED

 cguha87
we are residing in PALLIKARANAI CHENNAI-600 100.
when we approached the EB office at MEDAVAKAM to pay the electricity bill, they are not accepting it. The reason given by them is that the bill is not updated in the computer. To update the bill we had to stand for more than 4 hours in the queue, even then they did not updated the bill. Hence we are unable to pay the bill even today 10-DEC-2008.
Is it necessary for a consumer to stand in one queue for updating and in another queue for paying the bill?
This is the working condition of MEDAVAKKAM TNEB.
KINDLY GIVE US ANY...
Complaint comments  Read comments [20]

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