Tamil Nadu Electricity Board [TNEB] Customer Care
Tamil Nadu Generation And Distribution Corp. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
1982
COMPLAINTS

Tamil Nadu Electricity Board [TNEB] Customer Care

Tamil Nadu Generation And Distribution Corp. Ltd.

Webpage:
Address
NPKRR Maaligai, 800 Anna Salai
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1869
down
841

Customer satisfaction rating
1%
Complaints
1982
Pending
0
Resolved
22
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Tamil Nadu Electricity Board [TNEB] related photos (219)

Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Tamilnadu Electricity Board — Low voltage and fluctuation of electricity

 Beulah S Monica
We are the residents of Ranganathan Nagar, I Cross Street, Selaiyur, Chennai – 600073, here we are facing low voltage and frequent fluctuation in current for many many months. In spite of giving repeated complaints to the Electricity Board this problem is not rectified. Even the most commonly used electric equipments which are mandatory are not functional, we are running without water for days together as the motor pump is not working due to low voltage. We were earlier informed that the problem is due to our house being towards the end of distribution of power from the transformer which is quite...
Complaint comments  Read comments [5]Complaint category Government Organizations

Tamilnadu Electricity Board — power cut for long hours

 farhanakousar
Hi,

I am staying nearby rippon building. We are facing longer hours powercuts daily. Even if we make a complaint to EB office, they are giving us really irresponsible answers and asking us to sleep in terrace. Very poor customer service... They are not mainting proper cables....

I request you to provide the proper power supply to our area. V.V.Koil 1st lane.

I came to know from my house owner that its all because of the lodge 'Golden cafe' nearby rippon building. As they use huge amount of power, the power shortage is happening.
Complaint comments  Read comments [2]Complaint category Government Organizations

TNEB — LOW VOLTAGE and Unresponsive Online Complaint System

 captainsurya
this is with reference to the my online complaint at TNEBNET.ORG/CCMS, there has been constant low volateg of 140 V all through the day and night, the neutral line is out, so we had no option but to connect it to the earth line which is highly dangeraous to life and liberty of the residents(neutral line of all the house connected to the pole are out, so the problem lies with pole neutral and not with the connecting wires),

Even i know this that it is useless to write but, am in hope of some true indian officer might see this and may take some needful action..

Becasue...
Complaint comments  Read comments [1]Complaint category Municipal Corporation

TNEB — TNEB - Low voltage Complaints - Low voltage supply - TNEB

 Framework4me
Hi,

we are living in chennai suburb in madipakkam and we are getting very low voltage 183V instead of 230 V though we have 3 phase meter in place.
We reside in THIRUMURAN ST, SAKTHI NAGAR EXTN, MADIPAKKAM, CHENNAI -91

We are facing the issue for the past few years and no one is resolving this issue.
Can you please look over this ?

Thanks,...
Complaint comments  Read comments [4]Complaint category Utility Services

Tamilnadu Electricity Board — current fluctuation

 megaabags
total current flutuation in adambakkam,parthasarathy nagar,2 nd street,at total night
because of this all of the electrical items got damaged...
Complaint comments  Read comments [2]Complaint category Utility Services

TNEB — Low Voltage Problem in Kamarajapuram

 ashrafsj
There is a heavy voltage drop continuously in this area.. Im residing in Tellus Avenue Phase II, where the power problems exists for more than 2 months.. No proper care is taken.. The transformers arent there to boost up the supply or step up.. All the people are suffering in this area.. Please do the needful ASAP.. or let me know the situation prevailing in this area and what are the actions taht are going to be carried on.....
Complaint comments  Read comments [5]Complaint category Municipal Corporation

TNEB — Very bad voltage fluctuations

 venkateshravi
Sub: Very bad voltage fluctuations in the area Panayur, chennai 119.

I dont understand why the EB is not fixing additional transformer or increasing the capacity of transformer in this area. More houses, hence air conditioners and hence lot of power consumption. The house at the last of the line suffers very badly.

All that the EB officials say - there is this problem through out TN.

Who is answerable - the EB department or the government?

Well, I dont want reasons. All that I want is solutions. Is there any solution to this issue or...
Complaint comments  Read comments [1]Complaint category Government Organizations

TNEB — Bill not generated even if online money credited

 virtualviji
Dear Sir

I have paid online EB bill of Rs.724/- from my Indian Bank
Debit card account. The amount got credited, but bill has not been generated in EB account server. Please solve this issue.


The service number is[protected].

Thanking you
V.Vijayarajan
[protected]
virtual.viji@gmail.com...
Complaint comments  Read comments [6]Complaint category Credit Cards

TNEB — FREQUENT BREAKDOWN in Kilpauk

 goinath1506
DATE : 1st, June’2011

TO
Tamilnadu Electricity Board
Kilpauk,
Chennai-600010



SUB: FREQUENT BREAKDOWN in Kilpauk, Sanayasipuram 2nd street, Chennai-600010
DEAR SIR
PLS BRING TO YOUR KIND NOTICE THAT WE HAVE BEEN FACING LOT OF PROBLEM, INCONVENIENCE WITH THE POWER CUT BECAUSE OF ‘HEAVY LOAD’ in Kilpauk, Sanayasipuram 2nd street, Chennai.
IN THIS DEAD SUMMER, WE ALL STRUGGLING A LOT WITH CHILDREN WITH THIS FREQUENT BREAK DOWN IN DAY AND NIGHT AS WELL…..
REQUEST YOUR GOODSELF, KINDLY TAKE PROPER ACTION...
Complaint comments  Read comments Complaint category Government Organizations

TNEB — Low Voltage

 Jeyakumar58
We live in Gowriwakkam Area and for the past one month, the voltage has been very low and we were never able to switch on Air conditioner. The heat has been so intense and most of the nights we are not able to sleep, I asked the EB people and they say, they cannot help as the incomin voltage itself is low. I do not to whom should we go ask for....
Complaint comments  Read comments [30]Complaint category Other

TNEB — Massive power cuts since 48 hours in MGR NAGAR VELACHERY

 subratk
Massive powercuts since 48 hours in MGR NAGAR VELACHERY

about 2000 to 580 Resisdence with close to 4000 people, who are paying their bills in time are facing huge challenge to live here in M.G.R NAGAR, 14th Street, Velachery, Chennai 42 as Power cuts is a frequent breath taker. Most of the time power shuts down in the late/mid night. And when we call to ask the status to valechery electric office they keeps the phone purposely busy so that they dont get disturbed, As I write this compalint, already 5 hours had passed by with out power and now it is 9.30 PM. No one attents the call...
Complaint comments  Read comments Complaint category Government Organizations

TNEB — TNEB customer care

 josekuttychacko
Hi,

There is a power cut in our area in the early morning 3 O'Clock. We tried calling the TNEB customer care # 155333 which is always say busy. and also We tried calling TNEB complaint (Kolathur[protected] which was also busy. There is no possiblity the general customer care number is busy all the time and there should be multiple line, but we get the recorded message the number is busy statement. We would like to intimate the Cunsumer form to check the real staus on this.

Regards,
Chacko Josekutty
[protected]...
Complaint comments  Read comments [53]Complaint category Government Organizations

TNEB — Owners are asking Rs.4.50 per unit.

 susairajan
I am looking for rented house, almost all the owners asking Rs.4.50 per unit. Is any step taken against this issue? Please let me know.

Thanks....
Complaint comments  Read comments [1]Complaint category Society & Culture

TNEB — TNEB

 rajesh4545
I'm writing this letter to the concerned authority regarding the electricity low voltage problem with the public interest and welfare.We a residents of Attipedu (1/55, GNT Road) chennai-6000 67, severely struggling by low voltage problem.Because of this issue, We could not even get the benefits of electrical equipments such as AC/Fridge/Washing machine on time, whenever required.Kindly request you to solve this problem by considering public interest and welfare.Thank you very much....
Complaint comments  Read comments [5]Complaint category Government Organizations

TNEB — Power Cut

 Ramadhas
Power cuts in our area is a big concern and it doesnt sound good, as the power generating stations are nearby. It is very difficult to survive without power and that too in this peak summer. Can somebody look into this power needs in tamilnadu? How long we need to suffer from power cuts? Request the concern authroities to look into the matter seriously....
Complaint comments  Read comments [10]Complaint category Utility Services

TNEB — THREE PHASE Problem

 josrexy
Always One Phase not working in our street, if we call they will not response, after some time they will come and do some thing then again after on hour same problem.
we can't do our work at office light are flickering, A/C not working. UPS for computer getting low battery.

Please take some action....
Complaint comments  Read comments [1]Complaint category Government Organizations

TNEB Tamilnadu Electrical Board — CORRUPTION

 ram1234
HI,
I AM RAM ,I AM living in thiruvanamalai dist chengam, i am student my father is a brousing center owner,
in my native there is so much of power cut. if we peoples ask the eb officers (JE) AND OTHER PEOPLES.
they didnt give proper answer.

and also so much of corrupion in our village (TNEB DEPARTMENT), 1.LINE MAN 2.METER READER 3. JE. 4 AE. ALL the peoples getting 500 to 1000 RUPEES to check the line. to give a new line .

morning time power cut . afternoon time power cut. evening time power cut....

getting corruption (rupees)...
Complaint comments  Read comments [8]Complaint category Government Organizations

Tamilnadu Electricity Board — NO RESPONSE FROM LINE MAN

 splendidness99
LINEMAN /MADUKKARAI MR.WILSON ASK FOR MONEY FOR EVERY SERVICE.NO SERVICE IF NOT GIVE BRIBE....
Complaint comments  Read comments [2]Complaint category Government Organizations

TNEB - Nesapakkam, Chennai — Frequent power cut

 Nidhish
There is frequent power cut in Nesapakkam, Annai sathya nagar. Power is cut for at least 5 times a day. We are unable to tolerate this. My 10000 rupees worth television got repair because of this. we spend sleep less nights. Even last night and till 11.00 A.M there is no power supply. Frequent power cut kills us daily. We beg you to please take some action PLEASE!...
Complaint comments  Read comments [2]Complaint category Government Organizations

TNEB — again asking for deposit money

 senthilnavy
Sir,

I got a new connection for my apartment[protected] by paying deposit of 2400. While i went for Sembakkam EB office. They told me to repay 2400/- and i asked for clarification for earlier deposit. But nobody entertained me. Pls verify and intimate me asap...
Complaint comments  Read comments [1]Complaint category Government Organizations

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