Tamil Nadu Electricity Board [TNEB] Customer Care
Tamil Nadu Generation And Distribution Corp. Ltd.
Customer satisfaction rating: 1%
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2182
COMPLAINTS

Tamil Nadu Electricity Board [TNEB] Customer Care

Tamil Nadu Generation And Distribution Corp. Ltd.

Website:
Address
NPKRR Maaligai, 800 Anna Salai
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
2491
down
1060

Customer satisfaction rating
1%
Complaints
2182
Pending
0
Resolved
24
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Tamilnadu Electricity Board (TNEB) — Replacement of old eb junction box

 BALANIVARSUN
Sir,

I am residing at Rebeiro Street (Off Thandavarayan Street), Near Ponnusamy Hotel, Royapettah, Chennai - 600 014, there is a Old EB Junction Box in Front of my House which has been installed almost 40 to 50 Years ago and is in a VERY BAD SHAPE, with the Box almost Rusted and about to fall and the Wires are also openly seen. As this is Dead end street, Children residing in this Area are uses to playing in the Road, and are prone to this Risk. I would request your Good self to Kindly cause to arrange for Replacement of this Box at the earliest to avoid any untoward Incident happening...
Complaint comments  Read comments Complaint category Government Organizations

Tamilnadu Electricity Board (TNEB) — Frequent power fluctuation and power cut problem in Thiruverkadu during night

 Kalaiv
I am a resident from MGR Nagar Thiruverkadu... There is frequent power fluctuation and power cut problem during night time ..Due to this, machinery and appliances got damaged and we cant sleep peacefully...There is no action taken here against this.. Please take immediate necessary action to rectify this problem.....
Complaint comments  Read comments Complaint category Electronics & Appliances

Tamilnadu Electricity Board (TNEB) — No Response

 K7Rajkumar
Hi Sir, I am K.Raj Kumar staying in Tharamani, Chennai. I have already raised couple of complaint's by letter. I directly went to Velacherry EB Office 6 months before and also 3weeks ago to give the complaint letter. They just took the letter but no response from the department. I am sorry to say this, That some of the EB department officials are so irresponsible. So, i kindly request you to please look into my complaint and sort out my problem as soon as possible. Problem Regarding : My individual Shop EB Meter is not working. And asking a huge amount for which will not exceed more than...
Complaint comments  Read comments [1]Complaint category Other

TNEB — Bribe for New EB card

 loge100
We lost our EB card. On 25.06.14 i went to the EB office in Keelkattalai, chennai and submitted my request for new card. The AE acknowledged the request and gave the letter to another staff who asked me to come the next day. Again i went to the EB office on 26.06.14 to collect the card. A staffed named Palani demanded Rs 100 for the cards. Please take some necessary action on this staff. Beyond this, they didn't update the bill for the month of may for which I took the readings and that staff back dated the readings and made me pay the fine. Is this how they should be doing. I felt this unfair....
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamilnadu Electricity Board (TNEB) — Electric Bill amount very higher side

 ragasrgm1
Sir, My current EB bill amount is higher side. Our assumption is either meter is fault or reading is fault. Current EB reading is 2073 unit for by month. Every bimonthly average reading is below 500 units. But one by month is jump 2073 unit.. Is it possible? :Please check the meter or change the meter box. The details given below, Region: 09-chennai-south Circle: 406- West Section: 176-Nerkundram East Service No[protected] Address: 14/6, West Mada street, Koyambedu - Chennai -107...
Complaint comments  Read comments [1]Complaint category House, Apartment Rental

Tamilnadu Electricity Board (TNEB) — My consumer No(SC.No) is differ from your(tneb) SMS

 sarathi mohan
I receive a SMS from tneb with the electricity charges Rs.2818 for SC.No.[protected]. But my electricity consumer number is SC.No.[protected]. I want my electricity reading details and correct my consumer No(SC.No). Give me a Information thorough the mobile No:[protected] (or) sarathimohan143@gmail.com....
Complaint comments  Read comments Complaint category Electronics & Appliances

Tamilnadu Electricity Board (TNEB) — no power in night time

 maheskrish
here is continously power cut every night creating heavy trouble for all the people of bharathi nagar, kaniyambadi, vellore. Tneb is not taking any action against such fault. they are not responding in local EB office. Strict action against it must me taken immediately......
Complaint comments  Read comments Complaint category Neighbours

Tamilnadu Electricity Board (TNEB) — Excess meter reading.

 Sundar199
Hi, We used to have an average consumption of 500-600 units per billing cycle (two months). However last cycle we found the consumption had increased to 2700 units. We suspect there is some fault in the meter as we did not install any electrical gadget in past 6 months. When we raised the issue to EB department (Periyar Nagar EB dept) they are not willing to buy us and just said our consumption would have gone high. I wonder how in the world will consumption increase to 5 times in a month. I would like to know the means by which this issue can be sorted out. I dont want to pay the bill otherwise...
Complaint comments  Read comments Complaint category Government Organizations

Tamilnadu Electricity Board (TNEB) — Cable replacement and low voltage issue

 eccdvenky
Dear Sir, I am residing at Plot No.9, Door No 15A, Balaji Avenue, Alapakkam, Chennai - 600116. Severe shock is being observed in the cable which is coming through light post to the Meter box. Also low voltage problem is continuing for more than 5 years and the problem is yet to be solved. Because of low voltage issue, fan, light and refrigerator are getting repaired and we are unable to survive and run our day to day life. Also pump motor is not running and we could not pump the water from the well because of the above issue. Kindly take necessary action to solve this issue immediately....
Complaint comments  Read comments Complaint category Home & Garden

Tamilnadu Electricity Board (TNEB) — Frequent power failer in my house

 Sureshbabu_63
Service No:[protected] Sir, I regret to inform you that invariable there is a power failure in my house alone for about 2 hrs daily. Every time after the power failure I have to inform the EB and the line man attend the problem and it takes more than 2 hrs to restore the problem. I suspect that is a some problem in the pillar box that is the lug was melted which is causing the power failure. I request you to change the line and provide me and interrupted power supply by changing the line. Regards, G.Suresh Babu [protected]...
Complaint comments  Read comments Complaint category House, Apartment Rental

Tamilnadu Electricity Board (TNEB) — Meter showing higher reading, or getting struck in between

 josephgalvin
Madam, the meter which is fixed in my residence has showing higher units of usage every month, we have given many more complaints to change the meter, but they force us to pay the current amount, and there after not responding to our complaints. we struggle to pay the amount every month, this month's our charge comes to 7000/- if the current bill comes like house rent, what can we do madam. There is no heavy machine like fridge, grinder, geezer, washing machine. only three members in our house .
METER GETTING STRUCK :
Many times we have face many issues in electronic meter. every...
Complaint comments  Read comments Complaint category Employers

Tamilnadu Electricity Board (TNEB) — Online account jbusna id service #

 jbusna
Online Customer support, All my below service numbers are deleted from my online account jbusna. I didn’t request to delete it and please add it back to jbusna online id and send me update ASAP. [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] Please delete [protected] this service # from my account jbusna as I am not own this service any more. Please let me know if you have any questions or call me at [protected]....
Complaint comments  Read comments Complaint category Computer Software

TNEB — frequent power cut at night and high / low voltage problem

 janak jain
There is continously power cut every night creating heavy trouble for all the people of manikandan street, sowcarpet, chennai. Tneb is not taking any action against such fault. Recently many fans and general applicanes have been damaged worth lot of money due to high voltage fluctuations problem. Strict action against it must me taken immediately....
Complaint comments  Read comments [7]Complaint category Government Organizations

Tamilnadu Electricity Board (TNEB) — Wrong Meter Reading

 Tanzil Khader
My meter has a different reading from what is recorded in the card. One of the number is wrongly recorded and has caused a increase in charges to ten times. When contacted the A.E., he says nothing can be done as the payment is made and keep paying the minimum till you reach the reading that has been written. I used to pay Rs.90 now it has come to close to Rs.938 as the slab is different....
Complaint comments  Read comments [1]Complaint category Other

Tamilnadu Electricity Board (TNEB) — Frequent disruption of power supply

 mannar
Sir, Sub: 3 PHASE CONNECTION EXIST BUT ONLY 2 LINES WORKING VERY IRREGULARLY. I am residing at No 33 A block 6th street Annanagar east Chennai 600102. I have the following EB connections[protected], [protected],[protected],[protected]. I wish to place on record in writing that though I have three phase connection only two lines are working interchangeably for the past few months resulting in frequent tripping off thus compelling us to call the MES breakdown to restore the connection almost daily basis. The EB field staffs tell me that the problem is due to faulty leaky cable...
Complaint comments  Read comments Complaint category Government Organizations

Tamilnadu Electricity Board (TNEB) — No Power Supply for more than 2 hours

 Jothi Raj U
Hi, There is no power since 10:00 PM of 21-June-2014. Now the time is 00:15 AM of 22-June-2014. I called to "1912" to check the reason and to know the turn around time for restoring power supply. I have got two versions. First one was, there is a trip and the same will be resolved in 30 minutes (this was committed by customer care executive around 11:15 PM. And the second version is around 11:45 PM; customer care executive says "will inform the concern person and get it rectified soon" Anybody there in TNEB to address the issue ontime and ensure uninterrupted power supply. Government...
Complaint comments  Read comments Complaint category Government Organizations

Tamilnadu Electricity Board (TNEB) — Daily power cut problem

 karthikeloka
Dear Sir, We are daily troubling due to power cut in the night time. In our street transformer are not in good condition. Daily some problems are reflecting like fuse, cable.Yesterday full night we have power cut due to cable fault. Kindly solve the problem in our street there more than 50 families suffering. Our area EB people also not responding at the night time. My details give below S.karthikeyan No-5, New street, Pallipet, Tharamani, Chennai - 600 113 Mb- [protected]...
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamilnadu Electricity Board (TNEB) — Regarding low voltage and poor power supply

 latha26
Sir, We would like to bring to your kind notice that in TNHSCB Colony, Nehru Street, Kanagam, Chennai 600113, there is no proper power supply for us. We have logged this complaint many times through phone and in person. Especially in third block of TNHSCB colony one phase is not at all working and one phase is very weak and only phase is loaded for entire block. Hence for few houses there is no proper power supply and always having low voltage. Couldn't sleep at all. So kindly do the needful ASAP. With regards, TNHSCB Resident...
Complaint comments  Read comments Complaint category Municipal Corporation

Tamilnadu Electricity Board (TNEB) — not picking the call for complaint

 prasanth29
Im from kolathur chennai. Power was disconnected by EB every day after 10pm. When ever we call to our kolathur EB it was engaged. After calling to 30th time they pick the call. Why it was happining? Its any is speaking? No there is manual setting like that. Our EB no is [protected]...
Complaint comments  Read comments Complaint category Insurance

Tamilnadu Electricity Board (TNEB) — Transformer not adequate to supply power to the area

 gbalajimecse
Dear Sir/Madam We are staying in Ist Cross street, IInd main road, sabari nagar, porur, chennai.Every day night time the transformer has been fusing.The transformer not adequate to supply the power to this area.The Lineman person would come and make a fuse.Once he have gone, again the fuse would have been burning.This is happening each and every night and we are getting very much trouble and sleepless the whole night.So please Replace the existing transformer with the new one which could supply the adequate power supply to this area. Yours Balaji G gbalajimatgmail.com...
Complaint comments  Read comments Complaint category Government Organizations

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