Tamil Nadu Electricity Board [TNEB] — Billing extra amount

Address: 33/5,peter street,uvari, tirunelveli ,627651

In our house we don't use much electricity but we paid more than 2500 every month. when we ask the nearby (tisayanvilai) EB office they are not responding and they shouting without any reason. this septemper we transfer to tirunelveli because of my son treatment . but this month bill also 2712. please help me . i am not in my home and cant pay this much amount .please give me the right solution.
consumer number: [protected]
contact number [protected]