Tamil Nadu Electricity Board [TNEB] — Complaint against tneb madurai for collection of excess payment for the un consumed 600 units due to the fault of tneb madurai

Address:

Madurai, Tamil Nadu, 625018

To
The chairman
Superintending engineer
Consumer grievance redressal forum
Madurai

Respected sir

My residence is located at thathaneri madurai. My eb service connection no:[protected] / [protected].

Tneb madurai has charged excess payment from me due to wrong posting of meter reading in tneb system. Due to this fault of tneb madurai, tneb has charged excess payment from me for the 600 units.In this regard, i made complaint to tneb madurai through system. The copy of complaint made to tneb and the status of complaint in tneb is enclosed herewith for your reference.In the status of complaint, tneb has stated that, the complaint is attended. But, tneb either refunded the excess amount collected from me nor informed to me to adjust the excess amount collected in future bill.

Keeping in view of the above, i hereby requested to intimate the following immediately on or before 20.06.2016, otherwise the under signed may claim the loss from tneb, due to the excess payment made to tneb on fault of tneb:

1) whether tneb is accepting the above fault or not, i. E. Wrong posting of meter reading and collection of excess payment for 600 units

2) if tneb accepts the above fault, when tneb going to refund the excess payment to me

3) what is the action has been taken, who is in charge for measurement meter reading and posting of meter reading in system


P. Pandi
Hno: 3/1, marudhupandiar st
Vaithyanathapuram (East)
Thathaneri
Madurai