Tamil Nadu Electricity Board [TNEB] — Complaint Regarding Higher Electricity Bill and Billing Cycle Consumer No. [protected]

Address: 5/368,thalavaipatty eri colony,thalavaipatty, salem 636302

I am writing to bring to your attention a significant issue with my electricity bill for January 2025. My consumer number is [protected], and my registered mobile number is [protected].

The electricity bill for this month is Rs. 1314, which is 10 to 12 times higher than my previous bills. This is an unusual and unexpected increase, as there has been no significant change in the electricity usage in my household.

Key Concerns:
Unusually High Consumption:

The bill indicates a consumption of 422 units, which is inexplicably high given our limited household usage.
Past year consumption records: Even during family functions, our highest consumption was 255 units, and under normal circumstances, it is usually 150–200 units.
Billing Cycle Irregularity:

Until July 2024, readings were taken in odd months only (bi-monthly billing cycle). However, in August 2024, readings were taken unexpectedly, and again in September 2024, causing me to pay a penalty of Rs. 600 in that month.
As I understand, the billing cycle should be every two months. If the billing cycle has changed to monthly, I was not informed. Please clarify why this change occurred and why I was penalized.
Household Equipment Usage:

Appliances:
1 TV, 1 refrigerator, 1 mixer (used rarely, less than 1 hour).
1 small grinder (hardly used).
3 fans (not used due to winter).
Not in Use: Water heaters, iron box, electric stove, washing machine.
There is no reason for the recorded consumption of 422 units.
Request:
I kindly request you to:
Check the accuracy of the current bill and inspect the electricity meter for any faults or errors.
Explain the change in billing cycle and the reasons for the additional penalties imposed.
I would appreciate your immediate attention to this matter. Please let me know if further information is required.