Tamil Nadu Electricity Board [TNEB] — Double payment - consumer ID[protected]

Consumer ID[protected]
On July 20th, 2021 I made a double payment for EB bill as the first transaction failed. But the amount got debited from my bank account both times. When checked with the bank, they responded that the amount is sent to the recipient. I didn't get an appropriate reply in the complaint option on TNEB. Please check and confirm whether there is a double payment received.