Tamil Nadu Electricity Board [TNEB] — EB meter box is not working for 2months and issue is not resolved by EB officials in Kundrathur even after asking directly

Address:

ASGM Flats, No 4 A, Ground Floor, Sri Tirupati Nagar 1st Street, Sri Tirupati Nagar 1st Street, Manancheri, Kundrathur

I'm in ASGM flats, Sri tirupathi nagar, Kundrathur. My EB box is not working for last 2months. We have raised complaints in Kundrathur EB office Directly, but no action taken till now. Today (07 sep 2021) while EB staff came here to note down the EB reading, we asked him about the average reading for us. He told us to visit EB office and they will calculate the average based on last one year reading using computer readings. So we went to Kundrathur EB office immediately to get the average reading. But there is no response in EB office. We have waited for almost 1.5hrs by simply asking each and every one in EB office. Finally we asked officer about the issue.. he said ask the person who note down the reading in home. We already paid 1500rs last month through online payment. When we asid bout this to EB personnel he said that's not calculated now u should pay fresh one. This is not fair at all.. pls someone resolve this issue and give us new EB meter.