Tamil Nadu Electricity Board [TNEB] — excess bill - bill generated without taking meter reading

Address:

#3(9/12c), Appavu nagar, Thally main, Hosur., Krishnagiri, Tamil Nadu

Good day sir/ madam,
This is jayasankara reddy and my address and service details are as follows
Region: 08-vellore
Circle: 421-krishnagiri
Section: 061-west/hosur
Distribution: 015-ganapathi nagar
Number: 110
Address: s/o m. Lakshminarayana reddy, no. 9b, appavu nagar, hosur.
Consumer number: [protected]
Meter number: 9539547

Bill generated without taking meter reading for last 3 bills i. E. Meter reading as on 16.11.2019 was 4031, while the bill reading as on 30.08.2019 was 4060 and as on 31.10.2019 was 4440. I had made a complaint on this to ae, at hosur, but no response. Kindly take necessary action on this and do refund the money which i had paid for excess bill.
With reference to the above complaint, ie-shobana (Mobile no. [protected]) had inspected the meter on 22.11.2019 and noticed that the bill generated without taking meter reading. And also ae closed the online complaint without proper response.
Please let me know the action taken on this and refund status of the money which i had paid for excess bill or penalty on the same at the earliest.

Thanks & regards
Jayasankara reddy
[protected]