Tamil Nadu Electricity Board [TNEB] — excess cc charges

Address:

Mambakkam village, uthukkottai taluk, 602026

I am thulasi and i am residing in eb no. [protected]. Last month, i have received cc arrears of 10804. A late fee of rs 75 was also charged (In the month of july). I asked reason for behind the charges from july month. Ae gave no proper explanation was offered for the arrears amount till now. Kindly explain the charge or do the needful and revert the amount as advance for future consumption charges.