Tamil Nadu Electricity Board [TNEB] — frequent power cut and no response from tneb medavakkam

Address:

Kanchipuram, Tamil Nadu, 600100

Hi, Seema from near pillayar kovil Street, Medavakam 100. There is no power from 10.30pm to till 12.16 am. Near street also Power cut at the same time. But near street Power came with in half an hour. But in pillayar and perumal kovil street power not yet come. We have tired all Medavakam EB numbers. Not responding In this situation to whom we are contact??? Even single time the phone is not attended till. I have tired in many situation like this... Please don't say due to heavy load. I am not sure why the system is not upgraded to take current load.
trying to reach EB office but still line busy.