Tamil Nadu Electricity Board [TNEB] — Frequent power failure and no response

Address:

Radhakrishnan street, Bharathi street, Nandhavana Mettur avadi-71

Frequent power failure in evening and midnight( 01am ) and no response from the line incharge person..saying that, , no person available or the technicion is attending another fault (somewhere) very long, and it takes half n hour to reach fault area and Hardly it takes one hour of time for power resume.. it not the first occurance...
Please take this complaint serious ..its a request and please help out from this situation...