Tamil Nadu Electricity Board [TNEB] — heavy heavy voltage sag. low voltage with heavy fluctuation

Address:600071

Sir,

I'am jayanth residing at avadi,
Paruthipet, indira nagar area.in our area there are nearly
5 apartments and about 50 independent houses (Approx). Here we get low voltage as low as 100 v to 180 volt at night time
Between 9 pm to 3am everyday, this is been for the past 3 year and no action has been taken from our local officials.
One time alone tneb officials came for checking voltage at day time around 10 am, but day time we don't have any
Problem in voltage and power fluctuation. These are not only low voltage, many times power cut and there is continuous
Fluctuation from 180 volt to suddenly 110 volt. "this is voltage sag", the voltage sag is not advisable for house hold equipments. Due to these our home appliances getting totally damaged and we are forced to buy new appliances. Here most of houses are cmda approved and the number of houses and connections is getting increased. Now also many apartments are being built here and the connection process are going with out erecting the transformer yet.
As per procedure i hope so each apartment connection must be approved with one transformer that is a rule in tneb, but "we have only one transformer to feed all these houses (4 apartments, 50 independent house one marriage hall etc) and that too connected and looped with other areas occasionally." i hope this is illegal connections given as of now. Probably all the houses here are with minimum two acs and a fridge used in all house.
Still now in each of the houses the ac compressor and fridge, led tvs and many home appliances is
Damaged, especially for ac compressor and fridge we spend rs 10000 for every repair.
In my house i spent rs 30000 to repair two ac compressor, and a fridge compressor, and other amenities which is an unnecessary expense for me. The fans and other electric appliances also not working during that time. Mainly compressors of cooling systems get affected and not able to repair it, we ought to buy only new compressor which is high in cost. But the problem is, still the new ones also running in low voltage and fluctuations which makes us fear, since it may get repair
Again. So please please take necessary action and move forward for erecting additional transformer to support
In future province also, or to avoid voltage fluctuations continuously, please provide if any alternate sources
Available from your end. I request to "please make it confidential" and the work been done from
Your side and also request to follow until the work gets completed from your officials. As a consumer we will thank
You and be very happy if its get done before summer arrives.
We as public consumer ready to help for any queries, the only intention o[censored]s is to solve the problem, i hope no public will give you such a detailed summary of problem instead of just complaining, i hope this issue will be get solved, and am following this from chennai officials for the past one year, but still we don't get any response. Also am for sure we need a 500 kva transformer here, please check that too, the 250 kva will not afford or will not solve the problem, again we will face the same issue. Recently the rto office and registrar office buildings also built here and the works are in progress but there is no any sign of work in progress from electricity board.

These problem is solvable but not taking any action regarding this in our area.
Our house hold equipment are damaged, many near by areas are getting full power with out any issues.
We know if transformer is erected this problem can be solved, but still there is a lag in this issue. Due to this our eb bill pay also high due to heavy fluctuation. Also the tariff price is triple the amount from the past five years of slab rate, but those time we got good power, but in the place of paying eb bill of about 3000 inr, we are paying 12000, 15000 inr etc, but now our electronic house hold products also get damaged inclusive of the eb bills too. This is a big burden for us. So please take it as a serious and sensitive issue and make it solve as soon as possible. As a public consumer we will be happy and thankful to you if its done quickly.


Thanks & regards
Jayanth vasu. Be (Mechanical engg)
Was this information helpful?
No (0)
Yes (0)
Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tamil Nadu Electricity Board [TNEB]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    6267
    Pending
    0
    Resolved
    638
    Tamil Nadu Electricity Board [TNEB] Phone
    +91 44 2852 0131
    Tamil Nadu Electricity Board [TNEB] Address
    NPKRR Maaligai, 800 Anna Salai, Chennai, Tamil Nadu, India - 600002
    View all Tamil Nadu Electricity Board [TNEB] contact information