Tamil Nadu Electricity Board [TNEB] — highly inflated billing

Address:North Denkanikottai, 635107

Service no.[protected]

I got an email for paying consumption charge of rs. 125 for sept 2019. When i went to pay online i was shocked to find a line item of demand if rs. 68, 222 for 'average shortfall". I have been using the service for more than a decade and we have been paying bills very promptly and regularly and had never experienced such huge and inflated demand.

Owing to natural calamity and no rain fall in the whole area for a very extended period we were not able to draw water by using the service and we have not been able to plant anything and we have been incurring huge losses. Sudden shock of tneb without any advance warning or notice we senior citizens are put to huge shock and mental tension with such an inflated demand. I hope rhis is a mistake from the department and i have written to ae concerned on oct 4, 2019.
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Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
Oct 11, 2019
Updated by Renganathan Narayanan
Kindly make sure the issue is resolved speedily as we are havibg sleepless nights with this inflated demand.
Complaint comments 

Comments

Hi,

Till my last bill which was generated and paid in August 2019, i was able to pay it online. But now tneb site says that my consumer number is invalid. My consumer number is [protected].

Please activate my service number on tneb online site so that i can pay my bills on time.

Thanks

I had informed many to wire man, he doesn't respond.
The current line had broken

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