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Tamil Nadu Electricity Board [TNEB] — i paid eb bill on last date which mentioned on my eb bill card but they asked me to pay fine as they wrongly noted last date on ebt card

I am living in aparment where families living..in our eb card eb man mentioned last date as 20/03/2018.. On that day we went to eb office for paying bill but they put fine and said that our last date was 18/03.. It is their mistake the eb man wrongly noted the last date.. We paid fine because that man in office insulted as in front of everyone and he behaved very rudely... We want our four families fine amount..
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I have been paid for new single face connection for residencial home.. i met JE B. S Koil. 621216. he was replied.. non supply of meter.. plrase supply meters to new connection for home purpose.. i paid for new connection 06 02. 18 at BS Koil the copy of bill enclosef

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    Tamil Nadu Electricity Board [TNEB]
    Customer Care Service
    Customer satisfaction rating
    14%
    Complaints
    3983
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    0
    Resolved
    559
    Tamil Nadu Electricity Board [TNEB] Phone
    +91 44 2852 0131
    Tamil Nadu Electricity Board [TNEB] Address
    NPKRR Maaligai, 800 Anna Salai, Chennai, Tamil Nadu, India - 600002
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