Tamil Nadu Electricity Board [TNEB] — Line worker is not responding

Hi,
I am from gandhinagar, pollachi town, zamin uthukuli thaluka. In my home past three no power. Keep on calling line man Murugan. He attended two times but no proper response. And other time he is telling looking for person who climbs electric post. Why govt giving job to person like him.pls give it to some one who can fit and server people's like their own. This imapacting day to day activities and work as well.