Tamil Nadu Electricity Board [TNEB] — low voltage for four hours

Address:

Fourth street, Balaji Nagar, Royapettah, 600014

Complaining from balaji nagar fourth street, royapettah. There has been low voltage since 2 am. This is a regular occurrence. Third time this month. And they wouldn't be able to fix it for another 3 hours apparently. We don't even have water at the moment. Please let us know why this happens so often and why there is no permanent solution to this. Why does it take so long to fix it? Isn't this utter inefficiency?