Tamil Nadu Electricity Board [TNEB] — Low voltage without solving status marked resolved

Address:

5th Street nethaji nagar karumarampalayam

I've completed since yesterday there is no response in that and without solving complaint marked as resolved once again I'm complaining about voltage fluctuation in my area since 5pm yesterday and today is shutdown day there is no water in my tank if the current gets stable before 9am only we can manage orelse I don't how to manage kindly consider this as important issue and solve it before shutdown time.