Tamil Nadu Electricity Board [TNEB] — Meter Box not working

Dear sir,
EB NUMBER:[protected]

Regarding we have complaint about meter box is not working.We said that through EB reading person he visit and noted meter is not working so they said we have replace the new meter very soon and he will assure and confirm after that he taken for previous month reading and charged.this will happen 4 month ago but still now they are not replace or repair suspected meter box. What we can do? for next step, Today we pay the eb bill through eb office billed amount.but officers said meter is not working so you can pay extra penality amount for 3.500Rupees. Who is responsible for replace the new meter?

I DONT PAY PENALITY AMOUNT.WHO IS RESPONCE FOR REPLACING THE NEW METER?

Awaiting for your responce,
Rajasingam Jebakumar
[protected]