Tamil Nadu Electricity Board [TNEB] — Meter defective 1/24 bill charged heavy Rs,13755/-scno.[protected] not followed rule para 11(2) of regulatory tneb/gazett

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During reading for 01/24, find my meter is defective so they charged for 1655 units without following regulatory para 11(2)assessment of billing in case where there is no meter or meter is defective, i.E taking the average of the electricity supplied during the preceding four month, so as per this, last 4 months total units comes 1729 only if divided this by 4, monthly average units comes to 432.25 only, for bi monthly from 05.01/2024 to 05/03/2024 comes total units 864.50 units only not 1655 units charged for me, amount rs.13, 755/- so i request to recalculate as per rule and charge me for 864.50 units and the amount be amended accordingly for the above said period, last date for payment 25.03.2024, i also given written complaints to concerned authorities on 14.03.24, but bills not amended, kindly do the needful