Tamil Nadu Electricity Board [TNEB] — Meter Reading not taken for last 2 years

Address:

Vasavi nagar, 6th scross

Hi, we have a house in mathigiri village, vasavi nagar, We have two meters next to each other in same building. The reading is taken only for one meter and for the other meter reading is not taken. The status is shown as "Not in Use' in tneb portal. But the tenants are using the house, for the last 2 years no reading taken and bill paid is always zero. Came to know about the zero bill recently, We would like to know why the reading is not taken? both house and meters are in same building, same gate. So gate is not locked, because the reading for the other meter is taken. consumer number is[protected]
Please do take the reading and let us know how the old readings will be adjusted. Thank you