Tamil Nadu Electricity Board [TNEB] — Meter reading not taken for two years but now TNEB is demanding payment for all the months as one month consumption in August 2020

Address:

Assistant Engineer, TNEB Kayamozhi, Tiruchendure Taluka, Tuticorin District

Sir, I am Rubasingh samuel, having house at Jesuralempallipathu which is falling under Kayamozhi EB office (customer No .1184) in Tiruchendure Taluka
My brother who is a agricultural worker who sparingly stays in that house. The meter box is not fixed on the outside wall but inside the room.
Six months back when my brother went to EB office and enquired about the payment, it was informed by the office that the meter reading is less than 100 units (which is free by TN Government) hence told him no overdue amount is pending.
But four months back my brother went to Kayamozhi office to complain about loose connection, the officials asked for meter reading, he gave 860 units (cumulative) as on that date. (from the date of fixing meter). Now TNEB is demanding 2, 900 rupees as charges otherwise they will disconnect the EB service. When I went to Kayamozhi EB office and check the consumption, for last two years monthly consumption is mentioned as "0" and told me that since the house was locked they were not able to take meter reading they charged the total consumption in one month it is about 600 units.
I request the EB officials to look into the matter and distribute the total consumption units to all the two years for which the consumption is mentioned as 0 and waive the charges levied.