Tamil Nadu Electricity Board [TNEB] — Meter Reading not taking frequently to generate bill

Address:

Sithalapakkam

Last 1.5 years my reading is not taking by them and every time I am going to TNEB office and giving reading to them to pay the bill. I am in flat and few of the people in my flat having the same issue. Every time they are telling some story for not generating bill. So I am paying late fee because of their negligence. Even Engineer is not ready to take up my complaint. They are asking me to talk to directly to that lady who is responsible for my area. I lost my patience. please help me to get my EB bill automatically not like going to office multiple time personally to upload my reading details. My TNEB office is Sithalapakkam, Chennai - 126. I raised complaint in TNEB portal too. They will close the ticket with solution 2 to 3 day bill will generate but no use.