Tamil Nadu Electricity Board [TNEB] — Meter reading not updated

When i check in the online my meter reading not updated from the previous value. Need to be updated. Picture shown below.
On 29/02/2020 reading value is 1330.
On 29/04/2020 how reading value remain same? It should be
1330 + 250 = 1580
I enclosed snap shot of my online portal for your perusal.
I hope you will amend the value.