Tamil Nadu Electricity Board [TNEB] — No current for the past 12 hours

Address:

Kodambakkam

I'm from Kodambakkam, Chennai.
I have raised complaint both over phone by calling 1912 and through text on yesterday (dt 10.04.2021) night. Whenever I call them to check the status, everytime a different person attends and asks to wait for another half an hour. This kept on going until morning. When I called again in the morning, they have given a new complaint number and starting the whole thing again stating to wait for another half an hour everytime I call.