Tamil Nadu Electricity Board [TNEB] — No power from morning (20th july 2016)

Address:	Chennai, Tamil Nadu, 600028
Website:	www.tangedco.gov.in

Salaiyar street
Mandaveli, chennai 600028

There is no power for the past 7 hours from the morning and there is no proper response in the customer care phone number 1912. I have called this number 4 times from morning and they do not know the actual reason why there is no power in our area.

Can someone help me in fixing this issue. Since there is no power, there is no way to switch on the motor for water supply.

Regards
Balaji