Tamil Nadu Electricity Board [TNEB] — non-replacement of faulty eb metre

Address:

PLOT NO7,MOOGAMBIGAI NAGAR,KALASATHAMMAN KOVIL STREET,RAMAPURAM,CHENNAI-600089, Chennai, Tamil Nadu, 600089

A Portion in our building have been let out for Rent to a tenant. For the past 5Months, the metre reading was faulty, running over speed, and due to that the EB bill is 6 to 7 times more than the normal usage, even the usage is much low. The average bill which use to come is less than Rs. 2000 so far, but for the past 3 bills it was about more than Rs. 12000. Last 3 bills, as a house owner I have made the payment, as the refused to pay due to faulty metre.

I have given complaints to the AE of TNEB, Ramapuram 4months back, still they have not replaced the faulty metre. They are citing the reason, EB metre out of stock for past 4 months. Due to this issue the tenant have vacated the place, and we are trying to find a new tenant which seems difficult until the issue gets resolved. The department have disconnected the connection 1 month back, have removed the metre, but till now it is not restored.

The are saying they will connect it to direct line when the tenant comes, till the time of New EM metre arrives. But the new tenant has to pay the average bill amount calculated according to the previous bills. How do the new tenant will agree for this for which they have not used. How ridiculous is this kind of system in place. It's very dangerous and pathetic, that the department is in very bad shape, not having resources to provide replacements to the faulty metre, and for all the worst management in making the consumer running from pillar to post to resolve this. The EB staffs also not taking this seriously, nOT at all showing concern towards the consumer. This is highly condemnable and have a genuine reason to file a a case in consumer court.

Service no is[protected] Ramapuram