Tamil Nadu Electricity Board [TNEB] — payment debited after it shows like "transaction failed"

S@hul

from Chennai, Tamil Nadu

Address:	600115
Website:	www.tnebnet.org

Hi,

Date of incident: 08/09/2017

Consumer no: [protected]

I have tried pay my bill through the online tneb portal, at first after entering the bank details and then clicked on pay icon it shows with an error message as "transaction failed". So i have tried one more time but then also received the same error as previous and then i got shocked after checking my account balance, the amount has been debited from my bank account (Sbi) for both the instance after the message "transaction failed. Check on this issue and refund me the second payment you have received.

Note: but still in portal its shows as unpaid

+1 photos

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Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

Sep 11, 2017

Updated by S@hul Not yet resolved, Please look into this, today is the last due date. So please sort out this issue ASAP.

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Comments

S@hul

from Chennai, Tamil Nadu

Not yet resolved, Please look into this, today is the last due date. So please sort out this issue ASAP.

S@hul

from Chennai, Tamil Nadu

HI Team,

Please find the transactions status it has been changed to "Recommend For Refund". So please check and refund the amount back to my bank account. Also find the below snap FYR.