Tamil Nadu Electricity Board [TNEB] — Power failure

balajic

from Gurgaon, Haryana

Address:	600028
Website:	tneb.com

From yesterday (9-nov-2015) till now (7.30pm 10-nov-2015) there is no power supply in my house and 4 or 5 more houses in my street (Salaiyar st, Mandaveli). I have raised multiple complaints using the customer service number 1912 and through direct complaints in the EB office yesterday but there is no response whatsoever from their side. They just say complaint is received and they will take action. But no one has come to fix the issue.

Its Diwali today and its been a dark Diwali for us this year. Not sure where else to raise the complaint. We have apoken to the AE also last evening and he said he will be sending someone but nobody came till now. From afternoon today, AE's number has gone switched off.

We are surprised to face this kind of service in Chennai, being the capital of TN. Not sure if we are living in a city or a village!

From helpless consumer!

Balaji.C

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Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

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Comments

balajic

from Gurgaon, Haryana

Thank you for notifying the TNEB customer support. But do you think they will take action? These are the same people I have been contacting for the past 2 days and there is no concrete solution/response from them and I feel notifying the same people against whom the complaint was raised is of no use.

These complaints should reach someone who is a higher authority or someone who will escalate this issue to the top-most representative of the TNEB.!!

Anyway, thank you for your efforts.