Tamil Nadu Electricity Board [TNEB] — Refund Related

I made an online payment of my EB bill ([protected]) on 30th March 2021.

Page logged out after I clicked submit but money debited from my account. I paid another payment which is successful.

Please see below information
[protected]
PGNHDF
30/03/2021
[protected]
6730
RECOMMENDED FOR REFUND. Please let me know the status. It's been 20days no response.
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    Tamil Nadu Electricity Board [TNEB] Phone
    +91 44 2852 0131
    Tamil Nadu Electricity Board [TNEB] Address
    NPKRR Maaligai, 800 Anna Salai, Chennai, Tamil Nadu, India - 600002
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