Tamil Nadu Electricity Board [TNEB] — Refusal to accept the payment of bill for Nov,20.

I went to the TNEB office at R.V.Nagar, Jafferkhanpet, Chennai -83 to pay my Electricity bill for Nov, 20, as usual, on 23.11.20( today).This bill collection centre is very near to my locality and is very convenient to pay the bills.But, this time, the lady cashier at the counter bluntly refused to accept the payment without any valid reasons.Further, she directed me to pay the bill at the office in KKNagar, without any iota of kindness or consideration of my age.This is how the Tangedco officials behave with senior citizens and very aged people.I was humiliated by her, what I felt and hence my complaint.This should be brought to the notice of the higher officials of TNEB for proper looking into the affairs of the board and for redressal.TNEB needs well- mannered staff.They should not act on their own.The reasons behind the refusal of my payment should be known to me.Looking forward to Tangedco ' s actions in this regard.