[Resolved]  Tamil Nadu Electricity Board [TNEB] — tamil nadu electricity board [tneb] complaint status update [id: 1894661]

Address:600096
Website:www.tnebnet.org

Dear sir
Do not have one phase working for the past 3 months. I have complaint through phone, mail, website and now directly to tneb for records
Tamil nadu electricity board [tneb] complaint status update [id: 1894661]
All the details of complaint are given below
Egistration number [protected] for any future correspondance.

Complaint id:[protected]

Service no:[protected]

Name of the complainant:c. Pradeep&r. Chellakani

Nature of request: supply failed-one phase

Complaint details: repeat failures of a phase failure owing to the distribution board lose connection

Registered on: fri feb 16 10:32:59 ist 2018

Your complaint has been registered successfully. Kindly quote the petition id[protected] for further correspondence.

Registered on :
[protected]
Registered by :
Pradeep
Circle :
Chennai/south-2
Respondent :
Ae/perungudi south
Category:
Deficiency in service
Petition details:
Complaint id: [protected] service no: [protected] nature of request: supply failed-one phase complaint date: 16/02/2018 10:02:00 complaint details: repeat failures of a phase failure owing to the distribution board lose connection complaint/service request status to be processed first escalation date 26/02/2018 second escalation date 05/03/2018

Complaint id:
[protected]
Service no:
[protected]
Nature of request:
Supply failed-one phase
Complaint date:
16/02/2018 10:02:00
Complaint details:
Repeat failures of a phase failure owing to the distribution board lose connection
Complaint/service request status
To be processed
First escalation date
26/02/2018
Second escalation date
05/03/2018
Was this information helpful?
No (2)
Yes (0)
Jul 5, 2023
Complaint marked as Resolved 
resolved after a time of one month
Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
Mar 29, 2018
Updated by Pradeep Chellakani
sill no action despite reporting

From: Pradeep Chellakani
To: [protected]@tnebnet.org, [protected]@tnebnet.org, [protected]@tnebnet.org, [protected]@tnebnet.org, [protected]@tnebnet.org
Cc: 
Bcc: 
Date: Thu, 22 Feb 2018 18:49:47 +0530
Subject: [SPAM] complaint ID [protected] dated 16th Feb 2018
Dear Sir
One of the phase is not functional in perungdui for a very long time despite reporting. complaint ID [protected] dated 16th Feb 2018

Request to forward to the right person for correcting this please

thanking you

--
Best regards
Pradeep
+
Apr 03, 2018
Updated by Pradeep Chellakani
Any amount of escalation to TNEB doesn't seem to work. Last resort I will be providing an update to CM and then to the PM office

Apr 03, 2018
Updated by Pradeep Chellakani
As usual the earlier complaints have been closed without action in the call center 1912. Today once again have registered a complaint id - 310 dated 3rd April 2018
Complaint comments 

Comments

I am paying my bill through internetbanking for my home and my relatives home. but tneb website was very poor service, while payment time going to failed for many times. but my money was debited from my bank.
Attaching the petition copy for tneb too. Looks like any amount of escalation to tneb doesn't work

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