Tamil Nadu Electricity Board [TNEB] — Tamil Nadu Electricity Board [TNEB] Payment through online failed - still not refunded pls clear this problem

Address:

kovilpathagai avadi

Hi,

This is regarding my bill payment with TNEB - Feb 2022 bill. My bill amount was Rs.2374/.
I have made a payment using tangedco mobile app using icici gateway via gpay on 1st March 2022. Even the transaction got failed but amount has been debited from my account.

however, I have waited for 7 days... and then nothing seems to have happened.

I have meanwhile consulted the local EB office (Kovilpathagai, Avadi) and they said they have not received the payment, and they cant help on this issue and asked to consult the bank.

Also, raised a dispute in GPay / ICICI bank, they are clearly saying that this amount has been settled to TNEB

But I have also paid the amount using 2374/- on Mar 9, 2022 again and it was successful.