Tamil Nadu Electricity Board [TNEB] — The electric city was cut without any notice or verbal warning

Address:

W 584,School Road, Anna Nagar West Extension, Chennai-600101, Tamilnadu.

Dear Sir,

I reside in W 584, School Road, Anna Nagar West Extension, Chennai-600101, Tamilnadu.

In stay in a rent house and ever other month the EB reading is done without we knowing as in the person come and goes without any intimation. Due to that and my work schedule I forget to make payment on time and once I get intimate by my family or the line man I make sure payment is done immediately.

This month as like always I forgot to pay the EB bill for month June and July. Not intention but by mistake I forgot. I was shocked to see the AE has directed the line man to disconnect the line without any notice or a verbal warning which gives us chance to make payment.

I request you to please take up this seriously as how did the AE instruct the Lineman to disconnect any residential EB line without verbal warning as my wife and kids are home always. He just need to ring the bell and inform us that he is send to cut line if bill not paid. And I would have taken off and came to EB and would have paid the bill. How can the AE instruct line man to cut EB connection without notice or verbal warning on Saturday leave my family without electricity for Saturday and Sunday since the office is closed. We realised the EB was cut only by 3pm as we thought it was a normal pawer cut. By 3pm the EB office also closed.

Kindly take this matter serious as I feel this is total atrocity by the in charge person AE of this location. My card numbers are :[protected] &[protected].

I request you to do the needful to make sure rights of the consumer is safeguards in fair way and AE need to notice the consumer before he cut the electricity supply. I am asking basic rights sir.

Hoping for your cooperation.

Regards
V Binu Samuel
[protected]
[protected]