On 24.05.17 power went off by 11.15 pm at shenoy nagar area, chennai. We have been making calls to the toll free number 1912 every one hour or so. Each time they answered power will be resumed by 1/2 hour or 1 hour and we were waiting eagerly. Even at 6 in the morning power was not resumed. I have never seen such irresponsible staffs. They were responding so lightly without understanding the situation and made us wait whole night with their false promises. When i called at 6 in the morning, i got response as they don't know what is the problem and they would escalate it to some higher depts. Even after calling for the whole night they couldn't do anything. As a consumer i need response for my complaint as we have been awake whole night with false belief.
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