Tamil Nadu Electricity Board [TNEB] — Tneb my existing user id and email id have to be deleted

Address:

narayanapuram, pallikkaranai

X tenant was used the tneb online payment option. Now he vacated and not giving the user is and password. Now i have to remove that user-id/email-id so that i can create new user-id and email-id. So kindly remove the existing user-id/ email- id...
My TNEB number[protected].
My Mobile number [protected].
My email-id sivawamy.[protected]@gmail.com