Tamil Nadu Electricity Board [TNEB] — Transformer in my street

Address:

Nathan street, harrington road, chetpet, chennai 600031

Sir,
I am at Nathan street, Harrington road, chetpet, chennai 600031. My phone number is [protected] and one of the consumer number is[protected].
We are having frequent Transformer issues in our street, and this turns out very painful and dangerous. Every time there is burst in transformer, we have multiple electrical failures like wires burnt, stabilizer burnt, A/C board burnt and spoilt, Lift stabilizer burnt etc. and the incident yesterday 26March2022 cost us 1.5lakhs.
EB people wanted me to raise this as complaint to EB management, probably that is how it works. We need help sir, this is not only costing us so much for no fault of ours, but also very dangerous.
It is tough times in general, we cannot afford to spend so much money and time to fix multiple appliance every time there is power surge issues, we need your help to look into this with priority to make sure we got all quality components/wires installed in transformers to avoid such issues happening so frequently.
Thanks you.
[protected]@gmail.com
[protected]