Tamil Nadu Electricity Board [TNEB] — Underground cable fired due to short circuit and voltage fluctuations on[protected]

Address:

10/22 avenue shabnam flats, nabigal nayagam street, Vetriselvi anbalagan nagar, kolathur Chennai-99

Dear sir/madam
We are residing in 10/22, avenue shabnam flats, Nabigal nayagam street, Vetriselvi anbalalagan Nagar kolathur Chennai-99. On 24th November night underground power cable (three phase cable) was fired due to short circuit & heavy voltage fluctuations. Immediately the power supply was gone off in our apartment. The same was informed and complaint registered in the poompuhar Nagar EB office on 24th November night itself. EB staff came on 25th November morning and inspected and said underground cable was damaged and power cable should be replaced and it will be done only after rain stops. We spent three nights and two days without power supply. But on repititive requests to EB office, on 27th November EB staff came and provided temporary wire connection ( single phase supply) from overhead lines. But with this single phase power supply we are facing frequent tripping problems. We are just adjusting with fans and lights. Fearing to switch on even washing machine.
So we request your goodself to arrange for replacement of new underground three phase power cable as early as possible.
Thanking you sir
Yours sincerely
VijayaKumar