Tamil Nadu State Transport Corporation [TNSTC] — amount debited from a/c but ticket not booked, no confirmation mail or message received

Address:State Express Transport Corporation Tamil Nadu Ltd., Head Office, Thiruvalluvar House, Pallavan Salai, Chennai – 600002.
Website:www.tnstc.in

Today[23.09.2020] i had booked a ticket from chennai to karaikudi on 26 sep 2020 (20:30; ultradeluxe). Amount rs. 1415 was debited from my bank account, but no ticket has been booked. No confirmation mail or message has been received, so i request you to kindly provide the refund.
Ref no : igajlqorx9
Paid through sbi netbanking.

Regards,
Archana. D
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    Tamil Nadu State Transport Corporation [TNSTC] Address
    Head Office, Thiruvalluvar House, Pallavan Salai, Chennai, Tamil Nadu, India - 600002
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