Tamil Nadu State Transport Corporation [TNSTC] — Bus break down and ticket is charged twice

I travelled from Trichy to thiruvarur in Tnstc on 9.7.2022 and bus conductor collected Rs.97.00 from me and gave ticket and at the palpannai singal bus got break down and that conductor told that "this ticket is valid in another bus I will recommend to use this ticket "I got another bus and this new conductor told that this ticket is not valid and asked me to take another ticket and I took the same so for single track travel of Rs.97 I paid twice the charge because of tat bus conductor.kindly call me in this number [protected] and reverse my ticket amount or else I will file a consumer compliant and claim a lakh rupees.