Tamil Nadu State Transport Corporation [TNSTC] — Bus driver and conductor is not responsible to the waiting passenger

Address:

1-50 keelapanjapatty, panjapatty post, krishnarayapuram taluk, karur

Respected sir/madam,

I am praveena, My native is panjapatty village in karur district. I was waiting for panjapatty government bus ( bus number- 8). I have been waiting from 4AM for this bus ( this is the first bus starts from karur to panjapatty)but It came late to karur bus stand at 5.45pm. After the bus entered to the bus stand, we were waiting for passengers to get down from the bus. Immediately after the passenger get down from the bus, the driver start to move the bus without waiting for the passengers who all are wait in the karur bus stand. I am carring my luggage and run after the bus to stop but they didn't even consider our pain. What is government bus duty? Is this the way the treat the passenger? After this bus I have another bus on 6.30am . Again I have to wait for 45 mins Who is responsible for my time? I want to take a strict action against the bus driver and conductor. Please take it forward.