Tamil Nadu State Transport Corporation [TNSTC] — Bus driver Bad attitude - Did not stopped at the Bus stop

Address:

RTO office near , Thiruvanmiyur, Chennai 60041

Sir,
Today (16 Jul 2022) at 7.15pm I am the only person who board the bus (UD) semi Sleeper Bus TN 01 AN 2947 (Going to Chennai Koyambedu Bus stand) at Kathankadai Bus stop (near Kalpakkam - 603312, Tamilnadu). I bought the ticket for RTO Thiruvanmiyur and the conductor issued the ticket as per my stop that I asked for (RTO thiruvanmiyur) by paying Rs.200/- and the ticket cost is Rs, 70/- and he returned back the balance after 5 mins that too I asked for the Balance. When I about to RTO Thiruvanmiyur Busstop, I came near to driver and waiting for the bus to stop but the driver did not stop. I asked the driver to stop the bus but he didnt react to my request and he simply driven the bus upto waterford apartment near another signal. Then I immediately asked the conductor why he didnt stop the bus even after the request (though they are supposed to stop since the ticket has been issued). The conductor is saying that I should request the drive. When the ticket has een issued to stop at RTO thiruvanmiyur why should I request the driver to stop where the driver denied to stop and showed his attitude. This is not at all fair and the behaviour is not at all acceptable. These Govt service personnel are the services of the public and they should ne er show any attitude towards the passengers. If fear, if this is the treament to the male passnegers what would happen to female one that too if she is new to chennai. This is very panic and alarming situation where me being the nativve place of Thiruvanmuiyr facing these abnormal incident what will happend to the female passengers. THIS IS NOT AT ALL ACCEPTABLE. DRIVERS RUDE BEHAVIOUR, DENIAL OF REQUEST, HIS DUTY HAS NOT PERFORMED PROPERLY, ABUSING WAORDS TOWARDS PASSENGERS, CONDUCTOR ALSO JOINED WITH DRIVER FOR THE ABUSAL WORDS. They are also telling me to complaint wherever I want to go.

Need necessary and required action towards these drivers and conductors to be taken on high priority and their attitude to be stopped entertaining.

Looking for your action on them which will teach them some lesson on how to behave with the passengers.

Attached 2 photograph - Bus details (TN 01 AN 2947) and Bus ticket no.56644.