Tamil Nadu State Transport Corporation [TNSTC] — Bus Ticket Booking is Failed But Money deducted

Address:

The Deputy Manager (commercial), State Express Transport Corporation Tamil Nadu Ltd., "Thiruvalluvar House" No.2, Pallavan salai, Chennai - 600002.

I've tried to book ticket for travel from Aranthangi to Chennai (05/09/2022)on TNSTC android application and used upi for the payment of ₹1625. The amount has been deduced from my bank account but the ticket booking was failed. I want refund.

UPI ID : sathish[protected]@oksbi
TNSTC UPI ID : statetransportcorp.[protected]@hdfcbank
UPI transaction ID:[protected]
OB REFERENCE NUM : OB18512068
Booking Used Mobile Number : [protected]
Booking Used Gmail Id : sathish[protected]@gmail.com