Tamil Nadu State Transport Corporation [TNSTC] — Buses are not attending at starting point at Vadasery

Address:6/63 Panchayat Street Sanganapuram Pin - 627114
Website:TNSTC

To Whom It May Concern,

I am writing to formally express my dissatisfaction with the service provided by the Tamil Nadu State Transport Corporation (TNSTC) on 13th April 2024, specifically regarding the 3A Sanganapuram bus scheduled to arrive at Vadaserry Bus Stop at 1:50 PM.

Despite being present at the bus stop well before the scheduled time, the bus did not arrive. Furthermore, the incharge at Vadaserry Bus Stop has inaccurately reported that the bus arrived and departed as per schedule. This discrepancy has not only caused inconvenience but also raises concerns about the reliability of the service and the integrity of the reporting by the station incharge.

I request a thorough investigation into this matter and appropriate action against any misconduct. Additionally, I would appreciate a formal acknowledgment of this complaint and to be informed of the outcome of the investigation.

Please find attached any relevant evidence supporting my claim. I trust that TNSTC values its customers and will take prompt action to address this issue.

Thank you for your attention to this matter. I look forward to your prompt response.

Sincerely,

Arunachalam Murthy

[protected]
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    Head Office, Thiruvalluvar House, Pallavan Salai, Chennai, Tamil Nadu, India - 600002
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