Tamil Nadu State Transport Corporation [TNSTC] — charging extra amount

Address:612001

We reserved tickets from kum to chennai 201c 5 tickets. Ticket charge for one ticket in online is 296... While travelling they are asking 20 rupees extra for each tickets.. Then they gave tickets worth of 285 but i paid 316.. May i know the reason for this like while starting journey why they are asking extra amount? Please help me on this issue with permanent solution
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Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
Jun 26, 2019
Updated by SATHISH T M
Please find attachment for your reference

Jun 26, 2019
Updated by SATHISH T M
I need response from TNSTC otherwise I will file the case in consumer court
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    Tamil Nadu State Transport Corporation [TNSTC] Address
    Head Office, Thiruvalluvar House, Pallavan Salai, Chennai, Tamil Nadu, India - 600002
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