Tamil Nadu State Transport Corporation [TNSTC] — collect double amount for single journey

Address:

Madurai, Tamil Nadu

I am booked sedc bus service from madurai to cuddalore journy date 19.01.2020 paid amount rs 283 through red bus application. At the time of journey the conductor was not allowed to me sit in my reserved seat no 22 and another un reserved person was sitting in my reserved place. I showed my booked e ticket and m ticket with my original i'd proof to contactor. But he was not accept e-ticket. He want only hard copy of e ticket other wise he instructed to me pay amount rs 252 get new ticket for madurai to cuddalore. Then after he collected rs 252 from me for new ticket madurai to cuddalore and he telling to me sit back side driver seat. My complaint was he has collected double amount rs 535 for single journey (Rs 283 reservation amount + rs 252 new ticket).
Note : bus no tn 45 - n 3871
Mattuthavani - 09.00 pm - 19.01.20