Tamil Nadu State Transport Corporation [TNSTC] — Complaint against a bus conductor

I have booked my ticket travelling from Neyveli to Coimbatore on [Date of travel : 13/12/2023]. I waited a long time in the bus-stop then I called Conductor (received his number by sms )he told that "The bus is in halt", then again I was waiting after the bus came then I searched for my seat it is already occupied by other person, I asked the conductor he simply shouted at me and urged me to sit in nearby seat . He doesn't show a reserved passenger's right .Kindly make sure that he deserved to be enquired regarding his behaviourance against passenger . So, this would not happen to any passenger once again .
Date of Incident :13/12/2023-10:30pm
Conductors mobile number :[protected]