Tamil Nadu State Transport Corporation [TNSTC] — Complaint against a government bus conductor for harsh behaviour without proper reason

I'm Madhushree. I'm pursuing my B A English degree in Trichy Indira Gandhi college. Today i travelled(Time 3.50 pm in musiri bridge) in a government bus (TN 45 N 3883. SC52+2 Trichy to selam bus) from Musiri bridge to thottiyam. That bus was slightly crowded. Door of the bus was not in good condition. While stepping on the bus itself he shouted at the passengers to move fast. He dont even give us time to move forward. The passengers who are already standing in the bus already placed their huge luggage on the pathway. There is no way for we passengers to move fast as he says because of the luggage. I asked him to give us time me move fast and i also explained our situation. He simply shouted at me and asked me to shut my mouth and move infront of 50 passengers. I felt really ashamed infront of them. He not only shouted at me but also at the passengers of next stop(manamedu) . He simply treated us like a non-human creature. I tried to know to name but i can't know as he was not wearing his name badge and his age might be between 27 and 35. And the driver who drove the bus was slightly blad. Please warn the conductor to respect the feelings of passengers.Just because we have to travel in the bus, it doesn't mean conductors and drivers can shout at the passengers if they have any mood swings or private problems. We also have self-respect like every one else.