Tamil Nadu State Transport Corporation [TNSTC] — Complaint on Ticket issuing

Address:

Anakaputhur, Chennai

Myself and my family boarded a Government bus in Kallakuruchi, travelling towards Chennai, bus number is TN 32 N 4322 at 2:45 pm, we are 3 adults and one child whose age is 10 but the conductor refused to give half ticket to her even though we have given him the proof of age. Kindly take necessary action against them.
Thanks