Tamil Nadu State Transport Corporation [TNSTC] — Complaint Regarding Bus Not Stopping at Vallioor New Bus Stop

Dear Sir/Madam,

I am writing to lodge a complaint regarding the bus service from Thirunelveli to Thinkal Nagar on the 23rd of July 2024.

Incident Details:
Bus Number: TN.74.N.1958
Route: Thirunelveli to Thinkal Nagar
Date and Time: 23rd July 2024, 8:45 AM
Location: Bus Stop near the court in Vallioor, Tirunelveli District
Description of the Issue:
In recent days, passengers were instructed to wait at the bus stop near the court in Vallioor, as buses would not stop at the usual stop. Even on the 22nd of July 2024, all buses on this route stopped at the newly designated bus stop near the court in Vallioor, as per recent instructions. However, on the following day, 23rd July 2024, three buses did not stop at the bus stop despite our presence there. We had to chase the bus and eventually stop it at a different bus stop near Therku Vallioor. This caused significant inconvenience to all the passengers waiting at the bus stop.

Request:
I kindly request you to investigate this matter and ensure that the buses stop at the designated bus stop in the future, as instructed. Such negligence disrupts the daily commute and causes unnecessary stress to passengers.

Thank you for your attention to this matter. I look forward to a prompt resolution.